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Gym Membership Refund Terms and Conditions - East Renfrewshire Culture and Leisure Trust

Gym Membership Refund Terms and Conditions

Platinum Members

If any part of the membership offering is withdrawn at the prominent facility of use for longer than 3 days, refunds can be offered following a formal request at the following rates. Membership refunds will not be given for facility/service closures of 72 hours or less.

  • Gym Facilities - 45% of the user's monthly membership fee pro rata
  • Fitness Class Facilities/Services - 35% of the user's monthly membership fee pro rata
  • Swimming Pool Facilities - 10% of the user's monthly membership fee pro rata
  • Sauna/Steam Facilities - 10% of the user's monthly membership fee pro rata

Gold Members

If any part of the membership offering is withdrawn at the prominent facility of use for longer than 3 days, refunds can be offered on demand at the following rates. Membership refunds will not be given for facility/service closures of 72 hours or less.

  • Gym Facilities - 65% of the user's monthly membership fee pro rata
  • Fitness Class Facilities/Services - 35% of the user's monthly membership fee pro rata

Neilston Gym Members

If any part of the membership offering is withdrawn at Neilston Leisure Centre for longer than 3 days, refunds can be offered on demand at the following rates. Membership refunds will not be given for facility/service closures of 72 hours or less.

  • Gym Facilities - 90% of the user's monthly membership fee pro rata
  • Swimming Pool Facilities - 10% of the user's monthly membership fee pro rata

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