Venue closures, customer payments and library book loans
In line with Government advice on reducing social contact, all East Renfrewshire Culture and Leisure services and venues are temporarily closed. This closure applies to:
This is a challenging time for us all and we appreciate your continued support. We look forward to welcoming you back when we reopen. Updates are posted on our website and on our social media soon as they are available.
All membership fees, including direct debits, are frozen throughout the closure.
All customers who have paid for classes or other services that cannot be delivered have been contacted directly about their payments.
All theatre customers who had booked tickets for shows on or after 18 March have been contacted directly. We are rescheduling shows where possible and have offered customers the option of transferring tickets to the new date or a refund.
Our contact services are very busy and we appreciate your patience. We will contact customers as soon as we can about memberships and advance bookings.
During the library closures, we have automatically renewed all library book loans. If we cannot renew your book loans, because the books have been reserved by someone else, we will waive any charges incurred during this period.
We ask that you kindly hold on to any library books and return to us when we reopen.