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Multi Pass Information - Trust

Important message

COVID-19 update: please visit our home page for updates on our services during the coronavirus pandemic 

 

Multi Pass Information

Gym & Fitness Multi Pass Information

1. Validity

The Gym & Fitness Multi Pass is for 20 usages and is valid for 30 days. Any usages remaining after 30 days will be lost.

2. Cancellation of a Session

If you need to cancel a pre-booked gym session or fitness class, you must cancel at least 24 hours before the session begins. Your Multi-Session pass will be credited with the cancelled session.

3. Non Attendance

If you book a gym session or fitness class but do not attend, the session / class will be deducted from your pass (unless you cancelled the session at least 2 hours in advance).

4. Renewal

You will get an email when you have 5 or less usages are remaining. This email will explain how to renew the pass if required. The multi pass can be renewed before the 30 days have expired.

5. Closure of Leisure Venues

If we have to close our venues due to COVID-19 restrictions, we will extend your Multi-Session Pass to cover the period of closure.

 

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